Privacy Policy

Your personal information is kept in strict confidence by Laubach Literacy Ontario for the purpose of corresponding with you about Laubach Literacy Ontario business, resources and events.

We value your relationship and will protect your privacy.

We collect information about our members, people who donate to us and people who buy resources from the bookstore and keep this information in a database.

This is the information we keep in the database:
  • Name
  • Mailing address
  • Telephone numbers
  • Fax number
  • Email address
Status within the organization (e.g. tutor, trainer, student, volunteer, donor, etc.)
Whether a person is an active or inactive member, or a non-member.
Your name, email address, mailing address, phone number and any other information we have in our database will not be sold or traded to any other organization.

We will tell you what information we have about you and we will remove your information from our database if you ask us.

How to find out what information we have about you or your organization or remove your information from the Laubach Literacy Ontario database:

If you want to update the information in your file or tell us to remove your name from certain mailings (such as the newsletter), please contact the head office. We will comply with all requests of this kind.

If you want to know what information is on file about you, please submit your request in writing to:
Laubach Literacy Ontario
65 Noecker Street
Waterloo, ON N2J 2R6

Please supply a stamped, self-addressed envelope. Allow 30 days for a response.

People who visit our website do not need to reveal any personal information to us. If you voluntarily submit personal information to us, we may collect, maintain and use that information to contact you, including by email. We may contact you for the following reasons:
  1. if you have asked us for information or
  2. to help process or ship your order for products or services we may offer, from time-to-time on our website.
Laubach Literacy Ontario has no control over and is not responsible for the privacy practices or the content of external websites that are linked to our website.

If you have any questions about or privacy policy, please contact us at literacy@laubach-on.ca


Personal Information Protection and Electronic Documents Act (PIPEDA)

If you require further information regarding your privacy rights in this context you can find the details at the Office of the Privacy Commissioner of Canada website.