Literacy, numeracy and essential skills services that help individuals achieve goals related to further education and training, employment or increased independence * support in clarifying upgrading goals and developing a training plan to achieve them

Also academic upgrading that helps individuals develop the necessary skills for entry into post-secondary education, apprenticeship training or employment

Adults 19 years and older who are out of school, with spoken facility in English and literacy skills below Ontario Grade 12 level * programming for Anglophone, deaf, Francophone and Native learners